The following section details the available payment methods, security measures, pricing structure, and general refund guidelines, providing clear information prior to order completion.

Ⅰ. Accepted Methods

To ensure a controlled and traceable payment process, only the following circuits are currently accepted:

Visa

Mastercard

All transactions are conducted in Euros (€).

Payment methods such as cash on delivery, cash, bank transfer, or cryptocurrencies are not available.

Ⅱ. Security and Compliance

Payment operations are conducted through regulated channels and include various protection measures:

use of TLS/SSL protocols for secure data transmission;

integration with PCI-DSS compliant gateways;

no storage of sensitive card data (full number, expiration date, or CVV);

processing of personal data in compliance with Regulation (EU) 2016/679 – GDPR.

Ⅲ. Pricing and Transparency

Regarding the amounts displayed:

prices shown include Italian VAT at 22%;

the DDP (Delivered Duty Paid) model is applied;

the amount shown at checkout represents the total payable, with an indication of applicable items.

Ⅳ. Payment Procedure

The payment process generally follows these steps:

verification of order details, delivery address, and total amount;

selection of the Visa or Mastercard circuit;

entry of card details (number, expiration, CVV, and cardholder name);

confirmation of the operation.

Upon completion of payment, an order summary communication is generated.

In case of incomplete payment, you can try with another card or contact support using the provided details.

Ⅴ. Refund Guidelines

Should a refund be applicable according to current policies, the following general conditions apply:

refund method: re-credit to the card used for payment;

card validity: the card must be active;

processing times: refund requests are generally processed within 1–3 business days;

credit times: the availability of the amount may take 10–15 business days, depending on banking processes.

If the credit is not visible within a reasonable period, you can contact support providing the order references.

Ⅵ. Support and Contact

For questions related to payment methods, billing, or refunds, you can use the following channels:

Store Name: D8interior

Address: Via Vespri, 107  91100 Trapani TP,Italy

Phone: +39 0923 360782

Email: info@d8interior.com

Hours: Monday to Friday, 9:00–12:30 / 14:00–18:00 (CET)